GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- submit non-urgent queries
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices.
If you want to check to see if a prescription is ready, please contact your pharmacy first before contacting the practice.
At The Reddish Family practice we use 2 different systems for Online Services - Patient Access and AccuRx
Patient Access is a website and an app that can be accessed from a PC or a mobile device. To register you can ask at reception or register on the website at www.patientaccess.com.
Good for: Booking online appointments, checking booked appts, checking repeat medication, and basic medical record.
AccuRx (also known as Florey) is for non urgent queries (please allow 2 working days for a response). It is linked to the GP practice and allows you to email us directly. If you are a patient registered with us please use the link below to access this service:
Good for: non-urgent admin queries, including ongoing or new symptoms, chasing referrals, repeat medication requests, and general medical advice.
You can also email us at: Stoccg.P88005firstname.lastname@example.org
Please allow 2 working days for a response from our online services.
For urgent queries please contact us by phone.
More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices