Prescriptions
Ordering a repeat prescription
Prescriptions for regular (repeat) items can be ordered via the NHS App (see below), in person, by email or in writing. When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Learn how to nominate a pharmacy
Please allow 48 working hours notice (2 days), excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. Please contact your pharmacy first to see if your medication is ready to collect.
Accessible information:
If you would like more information in a different language or format please follow the link below:
https://www.nhs.uk/your-nhs-data-matters/different-languages-and-formats/
The NHS App.
The easiest way to order a repeat prescription is via the NHS App. This is a secure system and available for every NHS Patient. On the app you can see the medications you need, and track where they are up to once you have ordered them. You can also have them sent to a pharmacy of your choice. Your order then goes directly in to the GPs inbox, so saves time in processing in the practice. This means you can get your prescription sooner and also can track it's progress when it is issued.
From September 2025 all patients will be encouraged to order their repeat medication this way. Vulnerable patients who are unable to use the NHS App will still be able to ask the pharmacy to order their medication for them. Your pharmacy should contact you if this is the case.
The NHS App will show you all your repeat medicine and dosage and you can choose the ones you need.
The NHS App is available in different languages and settings. Please update the language in the "settings" tab and it will automatically translate for you.
https://www.nhs.uk/your-nhs-data-matters/different-languages-and-formats/
In Person
You can order in person by bringing your repeat slip to the Practice.
Or, you can submit a handwritten request - We do not take repeat prescription requests over the phone.
Please allow 48 working hours notice (2 days), excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. Please contact your pharmacy first to see if your medication is ready to collect.
Local Pharmacy
With the EPS system you can choose which pharmacy your prescription is sent to. For a list of local pharmacies please see below
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Medication Reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Electronic prescription service
The Electronic Prescription Service (EPS) sends electronic prescriptions from GP surgeries to pharmacies. Eventually EPS will remove the need for most paper prescriptions.
Questions about your prescriptions
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
When going abroad you can take your NHS medications with you.
Please visit the NHS website for the latest Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Page created: 11 December 2024